1. Introduction

Sitepact LLC (“Sitepact,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://sitepact.com and use our services, including our scheduling system powered by Cal.com.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide Directly

We may collect information you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Account credentials if you create an account
• Scheduling preferences and appointment details
• Communications you send to us (emails, support requests)
• Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring/exit pages and URLs
• Date and time of visits
• Pages viewed and actions taken on our site
• Device identifiers

2.3 Information from Third-Party Services

If you connect third-party services to our platform (such as Google Calendar), we may receive information from those services as described in Section 4 below.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process and manage appointment scheduling
• Communicate with you about appointments, updates, and support
• Improve and personalize your experience
• Analyze usage patterns to enhance our services
• Detect, prevent, and address technical issues or security threats
• Comply with legal obligations

4. Google Calendar Integration & API Services

4.1 What Google Data We Access

When you connect your Google Calendar to our scheduling system, we request access to:

• Calendar Events: To check your availability and prevent double-bookings
• Calendar Metadata: To display your calendar name and time zone

4.2 How We Use Google Calendar Data

We use your Google Calendar data exclusively to:

• Display your real-time availability to those booking appointments with you
• Create, update, or cancel calendar events when appointments are scheduled
• Sync appointment details between our scheduling system and your Google Calendar
• Send calendar invitations to meeting participants

4.3 Google Data We Do NOT Access or Use

We do not:

• Read the content of your personal calendar events unrelated to our scheduling service
• Share your Google Calendar data with third parties for advertising purposes
• Use your Google Calendar data for purposes unrelated to scheduling
• Sell your Google Calendar data to any third party

4.4 Data Storage & Security for Google Data

Google Calendar data accessed through our integration is:

• Transmitted using encrypted connections (TLS/SSL)
• Stored securely on our servers with access controls
• Retained only as long as necessary to provide the scheduling service
• Deleted when you disconnect your Google Calendar or close your account

4.5 Revoking Google Calendar Access

You can revoke our access to your Google Calendar at any time by:

• Disconnecting the integration in your Cal.com/Sitepact account settings
• Removing access via your Google Account permissions page

Revoking access will stop future calendar syncing but will not delete appointments already created.

5. Data Sharing & Third Parties

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our services, including:

• Cal.com: Our scheduling platform provider
• Hosting providers: For website and application hosting
• Analytics providers: To help us understand site usage
• Email service providers: For communications and notifications

These providers are contractually obligated to protect your information and may only use it for the purposes we specify.

5.2 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5.3 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to protect our rights, privacy, safety, or property.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:

• Account information: Retained while your account is active and for a reasonable period afterward
• Scheduling data: Retained for the duration of the appointment plus [X months/years] for record-keeping
• Log data: Typically retained for [X days/months]

You may request deletion of your data by contacting us (see Section 12).

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication requirements
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your Rights

8.1 General Rights

Depending on your location, you may have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

8.2 For EEA/UK Residents (GDPR)

If you are a resident of the European Economic Area or United Kingdom, Sitepact LLC acts as a Data Controller for your personal information. Our legal bases for processing include:

• Performance of a contract with you
• Your consent (which you may withdraw at any time)
• Our legitimate business interests
• Compliance with legal obligations

8.3 For California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and the right to opt out of the sale of personal information. As noted above, we do not sell personal information.

To exercise any of these rights, please contact us using the information in Section 12.

9. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. These include:

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

10. Children’s Privacy

Our services are not directed to individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the “Last Updated” date at the top of this policy
• Notify you via email or prominent notice on our website (for significant changes)

We encourage you to review this policy periodically. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us